If you are finding response slow and you are in the facebook group, connect with Stephanie Hayes or Tanya Mckee who are admins of the FB group. They will get your ticket chased up for you
Any technical issues that cannot be resolved after the first support ticket response will trigger an invitation from my support team. Who will invite you onto skype and set up a Team Viewer session with one of our coders. 99% of the time any tech issues get resolved this way.
Please remember that most of my team is from Asia. So there may be a delay in responding due to time zone differences but usually, Someone will be around.
Some additional info that may be useful!
Want to submit your own feature requests? Please do!. if I like that we will add them to the software for everyone’s benefit.
We do weekly training webinars which are focused on whats working now strategies, these webinars are FREE, no charge, and they are informative and better quality info than some courses you would be paying a lot of money for. All of these webinars are announced by email and you will find replays on this blog by going to the homepage.